Shipping policy
Welcome to Stormwind Designs and Knife Supply! We aim to provide our customers with exceptional products and top-notch service. Below you will find information regarding our shipping policies:
Shipping Locations:
We are proud to offer shipping to customers within the United States and internationally. Please note that some restrictions may apply to certain destinations.
Processing Time:
- Orders are typically processed within 1-3 business days.
- Custom or made-to-order items may require additional processing time. This will be communicated to you at the time of purchase.
Shipping Rates and Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping (3-7 business days)
- Expedited Shipping (2-3 business days)
- Overnight Shipping (1 business day)
International Shipping:
- Delivery times for international orders vary depending on the destination country.
- Please be aware that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.
Order Tracking:
Once your order has shipped, you will receive an email with tracking information so you can monitor the progress of your shipment.
Shipping Restrictions:
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Some products may be restricted from shipping to certain locations due to legal regulations.
Legal Compliance & Age Requirement:
All knives, blade blanks, and knife-making kits sold by Stormwind Designs and Knife Supply are intended for lawful, responsible use only. By placing an order, you confirm that you are at least 18 years of age and that you are solely responsible for knowing and complying with all local, state, provincial, and federal laws regarding the purchase, ownership, and shipment of knives in your jurisdiction. We are not responsible for any legal consequences resulting from noncompliance with local laws.
Lost or Damaged Packages:
- If your package is lost or damaged during shipping, please contact us immediately at Donovan.byers@stormwindknifesupply.com. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Information:
For any questions or concerns regarding our shipping policy, please contact us at:
Donovan.byers@stormwindknifesupply.com
Thank you for choosing Stormwind Designs and Knife Supply! We appreciate your business and look forward to serving you.